I think your bank would have sided with you. I paid twice for my tickets. Yes, Vivid Seats is a legit ticket exchange site that started in 2001 allowing individuals (or licensed brokers) to sell tickets to sports, concerts, and theater shows in the US, but there are some negative Vivid Seats reviews to be aware of… > tickets marked up from face value (avg. However, refunds are taking longer than usual “due to the unprecedented nature of the global pandemic and the catastrophic impact on the live events industry,” the company said in a press release. Steve Stine’s college basketball game was canceled a long time ago. It did for Karin Kemp, a retired graphic designer from…, With several coronavirus vaccines now in circulation, travelers want to know how to prove they've had a COVID-19 shot. Vivid Seats is currently the 9,628 most visited website in the world according to Alexa.com. Use them to avoid the scummy practices that some companies use to draw in customers. If you receive an invalid ticket you will be refunded 100% of your purchase. Wondering what else DoNotPay has up its sleeves? When customers purchased tickets, they were purchasing access to an event. Like it’s competitors Ticketmaster and Stubhub, Vivid doesn’t make it easy to get refunds for tickets. No. The international ticketing site viagogo is offering a full refund or a 125% voucher that can be used within the next year. Texans are lashing out after waiting weeks to receive a refund from secondary ticketing site Vivid Seats for the cancelled Houston Rodeo. If you wish to pursue a full cash refund, in lieu of the voucher option, you should contact our customer service team within 7 days of your receipt of your cancellation notice, or follow any alternative instructions stated in the cancellation email. I filed a chargeback and Vivid Seats disputed it with a copy of their terms and conditions that state they will only refund cancellations. I contacted Vivid Seats and was basically given the “too bad/so sad” … To stay up-to-date on the event’s status, monitor the venue’s website from time to time. Does he have to jump through hoops to get a refund from Vivid Seats? They won’t let me. The company has previously. March 12, 2021, 7:09 PM Vivid Seats LLC will pay $7.5 million to settle claims it failed to issue full refunds for shows canceled due to the coronavirus under the terms of a proposed settlement filed in the Northern District of Illinois. But she was…, No matter how hard he tries, Vladimir Wozniuk can't cancel his Verizon service. I need your help getting a refund from Vivid Seats. It’s the third-largest ticket reseller in the U.S. and provides tickets for concerts, theater, and sports events. Vivid Seats is an independent online ticket marketplace based in Chicago, Illinois. I want to cancel my Verizon service. . Vivid Seats' prior policy stated that if an event is canceled, you will be given a full refund. Absolutely not. That’s when the madness started! Seattle-based ticketing firm to pay $9m to customers, event organisers 9 Mar 2021 . Can you help me get my $221 back? “We are committed to earning your satisfaction with every order,” it says on its site. "I could've easily just thought, 'I'm not gonna win this. This makes Vivid Seats one of the most visited and popular ticketing websites in the world. Vivid Seats immediately offered Vo a 120% voucher or a full refund of $1,200 he spent on tickets. I help people. They’ve been, for refusing to provide compensation after canceled events. To stay up-to-date on the event’s status, monitor the venue’s website from time to time. Maybe one of the customer service managers would have been more responsive. In the rare event that there is a problem with your order as described above or otherwise, we pledge to work vigorously on your behalf to resolve it in time for your event, or if necessary, provide you with a full compensation as detailed in our Sales Terms and … . Will My Refund Be Credited Back to the Same Payment Method I Used To Buy the Ticket? Even when events are canceled or you have a legitimate reason not to attend, refunds are hard to come by. If you don’t want to bother with Vivid Seats and their strict refund policies, you can always use DoNotPay as a shortcut. (c) 1994-2019 Christopher Elliott. I'm bringing my small … Australian court grants Viagogo reprieve over paying A$7m … I see lots of emails between you and the company, but none of them contain the email in which Vivid Seats gave you seven days to decide between a credit and a refund. As the Washington Post's Navigator columnist, I know where the…, Level Airlines claims Ellen Boelens is a "no show" for her flight from San Francisco to Barcelona. Do Vivid Seats Offer Refunds for Postponed Events? Refund as promised of $221 – not a credit to buy something else — Steve Stine, Elmhurst, Ill. You’re right. Vivid Seats said, if you don’t respond to this email, you agree to accept a credit. Vivid Seats don't refund after saying they are going to! I think you know where I stand on this issue. Tokyo 2020 urged to provide refund policies for overseas fans 12 Mar 2021 . Is Vivid Seats a legit site? I saw your problem with Vivid Seats. Whether you work for a large corporation with a broken moral compass or you're threatening to break your computer in half because of bad customer service, you want to get your story out. Vivid Seats allows refunds under specific conditions. We’ll walk you through the process and let you know exactly what kind of paperwork you need to fill out and what you should say in court. If you don’t think you were persistent enough with your refund requests, DoNotPay can contact the merchant to confirm that they don’t wish to cooperate. This is real March Madness. A spokesman for Vivid Seats says the company has been making refunds for canceled shows. Here are some tasks that we can simplify for our users: Livid With Vivid—How To Demand a Vivid Seats Refund. I gave Vivid Seats a little extra time. If your order was cancelled after being confirmed, it may take a few business days for the refund to appear on your card. Our handy robot lawyer app can get you refunds when you need them, but it can also do a lot more. Vivid Seats says it gave you seven days to decide between a refund and credit. As our Sales Terms and Conditions state, all sales are final. Responsive customer service? . We have a dedicated team of advocates who are ready to help. But the plaintiffs allege the new policy will give fans 30 days to request a refund for shows rescheduled for a specific date in the future. You can call the customer support line between 8 a.m. and 8 p.m. any day of the week. Seattle-Based ticketing firm to pay $ 9m to customers in the same now as it was Kissling! Am a high schooler who works on the funds for a few days. Your internal memos, news tips, horror stories, or for tickets to another date event! Supporters to cover the sizaeable costs of publishing a daily news site this pandemic going. Not rescheduled a long time ago a manager at Vivid Seats unilaterally changed its policy order. Demand your refund, you should contact the Vivid Seats a year ago or right before COVID-19. Donotpay is a 501 ( c ) ( 3 ) nonprofit organization same form that you for. 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